Terms and Conditions

Visitor information

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Admission and Guided Tour prices

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General conservational requirements for photo, film and TV recordings

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Application to use the Picture Archive

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Visitor information

Updated: June 2020

We wish you a pleasant visit to the Deutsches Historisches Museum (DHM). As a precautionary measure to prevent the spread of the coronavirus (COVID-19) it has become necessary to regulate entry to the museum. At peak hours it is possible that there will be waiting times before you can enter.

During your stay in the museum you are required to wear a protective oral/nasal mask.

Opening times
The Zeughaus with our Permanent Exhibition is open daily from 10 am to 6 pm.

The Pei building with the temporary exhibitions is open from Friday to Wednesday from 10 am to 6 pm and Thursday from 10 am to 8 pm. If there is strong demand, a temporary exhibition might remain open beyond the normal closing time. Due to restrictions in the number of visitors owing to the COVID-19 regulations we strongly advise purchasing an online ticket before coming to the museum.

Admission
Starting on 1 July 2020, admission to the Permanent Exhibition in the Zeughaus is free of charge. A ticket for the temporary exhibitions in the Pei building costs 8 €. Children and young people up to and including the age of 18 enter free of charge.

For people with the relevant identification there is currently a reduced admission charge of 4 € for:

– school children and people undergoing vocational training over 18 years of age,
– people doing voluntary service in federal programmes,
– college and university students,
– unemployed people and those in possession of the Berlin Pass,
– the severely disabled with over 50% disability (GdB) or persons treated as such.

Guided tours and group visits
Due to the current situation regular tours and group visits are not taking place. However, starting on 15 July 2020 the DHM offers tours for small groups of up to 8 persons in individual areas of the Permanent Exhibition

Cloakroom (Garderobe)
There is limited access to the cloakroom, so we request you if possible not to bring rucksacks or large bags or objects to the museum. To prevent possible damage to the exhibits we request you to leave any backpacks or large bags as well as jackets and coats, canes, umbrellas, etc. free of charge at the cloakroom. You can take smaller hand-held bags (max. A4 20 × 30 × 10 cm) into the exhibitions. For safety reasons clothing should not be carried over one’s arm. In case of doubt please follow the instructions of our service personnel. The museum assumes no liability for objects of value left in the lockers or the cloakroom. If you have lost any valuables please inform the cloakroom personnel before you leave the museum.

A charge of 5 € will be made for lost cloakroom tickets or keys. The charge may be refunded if the cloakroom ticket or key is returned to the DHM within 5 days

Conduct in the exhibition rooms

Please observe the rules of social distancing and hygiene:

– at least 2 metres distance from other visitors
– avoid forming groups
– avoid shaking hands
– wash hands regularly
– cough or sneeze into the crook of your arm.

Visitors are required to wear an oral-nasal mask in the buildings and exhibition rooms of the DHM at all times; this is a prerequisite for entering the museum.

Please note that it is not allowed in the exhibition rooms

– to touch objects (as far as this is not expressly permitted),
– to bring in animals (except guide and seeing-eye dogs) or bulky items,
– to eat or drink,
– to smoke,
– to dispose of refuse, unless otherwise stipulated.

Please address any questions you might have to our service personnel, and if in doubt about regulations, please follow their instructions.

Disregard of the regulations
The DHM reserves the right to ban anyone who disregards the museum’s regulations from entering or remaining in the museum.

Complaints and suggestions
We request you to note any complaints or suggestions you might have in the visitors’ books you will find in every exhibition or to write to us at: info@dhm.de.

Exclusion of liability
A visit to the museum is only allowed in a healthy condition. If you feel ill, please remain at home. The DHM attaches the greatest importance to the safety and wellbeing of our visitors and our personnel. If despite our extensive hygienic measures it should come to an infection with the COVID-19, the DHM cannot assume any liability.

If in the two weeks following a visit to the museum you should come down with the symptoms associated with the COVID-19 virus, please inform us as soon as possible.